Messaging Program Privacy Policy
This Messaging Program Privacy Policy explains how Lewisclarklandholdings (the “Company,” “we,” “us,” or “our”) collects, uses, and protects information about you in connection with our text message marketing and informational program (the “Messaging Service”).
We use third-party service providers to help deliver our Messaging Service, including Close CRM and its telephony partner Twilio, and we may also use messaging platform providers to support message delivery, compliance, analytics, and customer support. These providers act as our service providers / processors and may process information on our behalf to provide the Messaging Service.
Collection of Information
We collect information from and about you when you use the Messaging Service, including:
Contact information you provide, such as your mobile phone number and, if provided, email address.
Messaging content and history, including the messages you send to us and we send to you (and related metadata such as timestamps).
Signup and consent details, including the date/time and method you opted in and your communication preferences.
Customer support information if you contact us with questions or for support.
Device and online identifiers (e.g., cookies or similar technologies) where used on our website to support and personalize experiences related to the Messaging Service (for example, to recognize returning visitors).
Use of Information
We use your information to:
Provide, operate, and support the Messaging Service (including sending you messages you opted in to receive).
Maintain, analyze, and improve the Messaging Service (including troubleshooting, compliance, and performance).
Personalize and customize your experience where applicable (for example, tailoring message content based on your interactions).
Respond to your requests and provide customer service.
Sharing of Information (Limited)
We do not sell your personal information, and we do not sell, share, transfer, or disclose your text messaging consent (opt-in) data to any third party for any purpose, including to our affiliates.
We also do not share your mobile phone number or Messaging Service personal information with third parties or affiliates for marketing, promotional, cross-context behavioral advertising, or targeted advertising purposes.
We may share personal information only in the following permitted scenarios:
With service providers that help fulfill your request or order
We may share limited information with vendors who help us provide services you request (for example, a shipping carrier delivering a product, or service providers that operate our texting platform). These providers may use the information only to perform services for us and must protect it.Business transfers (mergers and acquisitions)
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale/transfer of assets, information may be disclosed or transferred as part of that transaction, subject to standard confidentiality protections.Law enforcement / legal requirements
We may disclose information if we believe it is necessary to comply with applicable law, regulation, legal process, or lawful requests from public authorities, or to protect the rights, safety, and security of the Company, our customers, or others.With your consent
We may share information with third parties when you direct us to do so or otherwise provide your consent.
Important: All sharing is limited to what is necessary for the permitted purpose above. Text messaging originator opt-in data and consent will not be shared, sold, transferred, or disclosed—ever (including to affiliates).
Protection of Information
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, and disclosure. No system can be guaranteed 100% secure, and we cannot guarantee absolute security.
Retention of Information
We retain your information for as long as necessary to provide the Messaging Service, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights and customers. We may retain and use information in accordance with applicable law.
Choices and Controls
Consent is not a condition of purchase.
You can opt out of receiving text messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message.
You may also contact us using the information below for help or questions.
Text Message Campaign Data Selling
We do not sell personal information collected in connection with the Messaging Service. We do not sell, share, transfer, or disclose your mobile number or consent/opt-in data, including to affiliates, and we do not share it for cross-context behavioral advertising or targeted advertising.
SMS Terms (One-Paragraph)
By opting in to receive SMS messages from Lewisclarklandholdings, you agree to receive recurring informational and/or marketing text messages to the mobile number you provided. Message frequency may vary. Msg & data rates may apply. Consent to receive automated text messages is not a condition of purchase. To opt out at any time, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For help, reply HELP or contact us at hello@lewisclarklandholdings.com.
Contact Us
If you have questions, concerns, or requests related to this Messaging Program Privacy Policy, contact us at:
hello@lewisclarklandholdings.com
Last Updated: 02/09/2026